Podcast Overview

If you’re an entrepreneur who has issues with your sales or your customer service isn’t up to par, Adam Toporek’s framework can help you retain your existing customers and make your new leads turn into regulars.

Learn how to create a customer-oriented business with you and your team.

Discover your customer’s ‘pressure points’ and build your business around your clients.

Follow Adam’s framework to give your customer the service and experience and keeping them at your doorstep.


Get 20 ways to Add More Value to your customers today, download the PDF now

Show Notes:


Adam and Grant share their thoughts on customer service, how it can be an extension of our sales arm.


Meet Adam Toporek – Founder of CTS Customer Services and the number 1 authority on customer experience


How Adam got into being the authority on customer support and growing business through servicing them outside of what they purchase


The exact framework on how to get customers that stick inside your business

Get 20 ways to Add More Value to your customers today, download the PDF now


Applying Adam’s framework into a fairly dull industry, bookkeeping, and how they can ensure their customer’s stick


Summary – The 90 second summary for how everyone can engage their customers to drive growth


Resources Mentioned:


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Hope you enjoyed today’s podcast!

Specialising is business processes, frameworks and systems, Grant has founded multiple businesses that all operate to target the key fundamental of scalability. His goal is to improve millions of people's lives by assisting business owners to succeed.