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Podcast Overview

What do you do after your customer has successfully purchased one of your products or services aside from thanking them? If your answer is none, then you’re missing out a lot of opportunities to land more sales.

You see, when a customer purchased your product or service, that shouldn’t be the end of your relationship with that customer. The cost of acquiring a new customer is actually 5 to 10 times more expensive than keeping an existing one.

In order for you to have a continuous relationship among your already converted customers, you should develop post purchase funnels. So what are post purchase funnels?

Post purchase funnels simply mean the process of getting in touch with your customers after the initial transaction is made. Or in other terms, following up. If you devised post purchase funnels, you could actually make that customer buy again or make them refer your business to people they know especially when they are happy about your products and services.

RELATED: Unlocking More Sales Through Referrals

If you are not exactly sure on where to start with your post purchase funnels, this podcast will show you how it is done.

Download this 5-point post purchase funnel framework to help you get started, and snag email templates on how to follow up with your customer after a sale.

 

Show Notes:

0:00

Adam and Grant shared their weekly biz updates.

2:20

What is a post purchase funnel and why is important?

5:38

Introducing the 5-point post purchase funnel.

10:34

Talks about how outsourcing can help lessen the load of your business, and where to find a reliable and credible VA team.

Experience working with our recommended VA team within a week for FREE!

13:14

Adam shares an example on how the post purchase funnel can be applied to a swimming pool business.

20:17

Grant shares his own experience on how the post purchase funnel can be useful on ecommerce stores.

28:46

A quick walkthrough on the 5-point post purchase funnel.

 

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Specialising is business processes, frameworks and systems, Grant has founded multiple businesses that all operate to target the key fundamental of scalability. His goal is to improve millions of people's lives by assisting business owners to succeed.